We understand that unforeseen circumstances can arise, and your child's health and well-being are of utmost importance. Here are some guidelines to follow:
Prioritize Your Child's Health:
If your child is unwell and unable to participate in our classes or camps, we encourage you to prioritize their recovery and seek appropriate medical advice. Rest and proper care are important for their well-being.
Inform Us As Soon As Possible & Send Doctors Note To Receive Credit
To help us manage our classes and ensure the safety of all participants, please inform us as soon as you become aware that your child will be unable to attend due to illness. You can reach out to our team and upload your doctors note through this link: https://support.minisport.hk/support/tickets/new
Flexible Credit Usage:
In certain cases, we may be able to offer credit for missed classes or camps due to illness. This credit can be applied to future enrollments or other services we offer within 90 days of issue. Such services include classes, parties, events, camps or drop-in sessions. Simply enter your credit amount in the enrolment form and the amount due will be automatically deducted.