We understand your concern regarding the incorrect application of the discount to your booking, and we apologize for any inconvenience caused. Rest assured, we are here to help you resolve this issue.
To address the discount discrepancy, we kindly request you to create a support ticket through our online portal. By submitting a support ticket, our dedicated team will be able to investigate the matter thoroughly and provide you with a solution.
In order to expedite the process and assist us in tracing the error, we kindly ask you to provide screenshots of the issue along with your support ticket. This will greatly assist our team in identifying the problem accurately and taking appropriate action.
Once we receive your support ticket, our team will prioritize your case and work diligently to rectify the discount discrepancy. We understand the importance of a timely resolution and will keep you informed throughout the process.
We sincerely apologize for any inconvenience caused and appreciate your patience and cooperation. If you have any additional questions or need further assistance, please don't hesitate to reach out.