We appreciate your feedback and take it seriously. Your satisfaction is our top priority, and we strive to provide the best coaching experience for our participants. If you have any feedback or concerns regarding our coaching team, we are here to help. Here's what you can do:
1. Create a support ticket: To ensure that your feedback reaches the appropriate team, please click on the following link to create a support ticket: https://support.minisport.hk/support/tickets/new
This will direct you to our support page.
2. Provide necessary details: In the support ticket, kindly provide us with specific details about your feedback, such as the coach's name, the nature of the feedback (positive or negative), and any specific incidents or observations you would like to share. The more information you provide, the better we can understand and address your concerns.
Once we receive your support ticket, our team will promptly investigate the matter and take appropriate action, often contacting you directly for further discussion and information. We value your feedback as it helps us improve our coaching services and maintain the high standards we strive for.
Thank you for taking the time to share your feedback with us. We genuinely appreciate your contribution to making Minisport a better place for everyone. If you have any additional questions or need further assistance, please don't hesitate to reach out to us through the support ticket.
We are committed to providing a positive and fulfilling experience for all participants, and your feedback plays a vital role in achieving that goal.