We understand that unforeseen circumstances may arise, leading to absences from our classes. Unfortunately, we do not offer makeup classes.
However, we have a policy in place to support you in such situations. If your child is unable to attend a class due to sickness, we kindly ask you to provide a doctor's note as proof of absence. Upon receiving the doctor's note, we will credit the missed session(s) based on the price you paid for the session, after any applicable discounts. This credit can be utilized within 90 days.
To submit a sick leave request and present the doctor's note, please select the "Sick Leave Request" option when creating a support ticket here: https://support.minisport.hk/support/tickets/new. You will receive further instructions via email.
For more detailed information on our sick leave policy, you can visit the following link: https://support.minisport.hk/en/support/solutions/articles/72000536496.
We strive to assist you and ensure a positive experience for your child at Minisport. If you have any further questions or concerns, please don't hesitate to reach out to us.