We understand that unexpected weather conditions can sometimes disrupt our outdoor classes.
Oftentimes during uncertain weather, back-up venues (where applicable) or optional attendance is signalled in the hours leading upto the session via the whatsapp group, however we can't always get the weather 100% right...
Here's how we handle rain that impacts us during the middle of a session that's already in session:
1. Class has exceeded 30 minutes: If rain interrupts a class that has already been in session for more than 30 minutes, unfortunately, no credit can be awarded for that particular class.
2. Classes that have not exceeded 30 minutes: If rain occurs during a class that has not yet reached the 30-minute mark and our experienced team determines that it is not feasible to continue due to safety or practical reasons, we will gladly provide credit for that session.
To ensure fairness and the best possible experience for everyone, we carefully evaluate each situation and make decisions based on the safety and well-being of our participants.
If you encounter a rainy situation during class, our coaches will provide further guidance and instructions on how to proceed.
Rest assured that your child's safety is our top priority, and we will take appropriate action to ensure their well-being.
If you have any additional questions or concerns regarding our rain policy, please feel free to reach out to our friendly support team. We're here to assist you and address any further inquiries you may have.
Thank you for your understanding and cooperation in navigating unexpected weather circumstances.
We appreciate your commitment to Minisport and look forward to providing your child with a positive and enjoyable sports experience, rain or shine!