We understand that circumstances may arise where you need to make changes to your child's enrollment in our classes or camps.
At Minisport, we want to provide a supportive and flexible approach to accommodate your needs.
Here's what you need to know:
No Mandatory Participation
Participation in our classes and camps is always your choice. We want you to feel comfortable and make decisions that are best for your child and your family.
Full Credit Offered
If you decide to withdraw your child from classes or camps, we offer full credit as stated in our terms and conditions. This credit can be applied to various services we provide, giving you the opportunity to explore other options within the Minisport experience.
Multiple Ways to Use Credit
With the credit you receive, you have the flexibility to choose how to utilize it. You can use the credit towards enrolling your child in future classes, joining a different camp/class, or exploring other services we offer such as events or parties.
Please be aware that the credit you receive will have a 90-day expiry date. We encourage you to plan and utilize the credit within this timeframe to make the most of your Minisport journey.
Action Step: If you need to withdraw your child from classes or camps, please reach out to our team as soon as possible via support ticket: https://support.minisport.hk/support/tickets/new
We will guide you through the process and ensure that you receive the appropriate credit for future use.
At Minisport, we understand that circumstances can change, and we are here to support you. Your child's well-being and your satisfaction are our top priorities. If you have any questions or need further assistance regarding the withdrawal process or credit usage, please don't hesitate to contact our team.
We are committed to helping you find the best solution for your child's needs and ensuring a positive experience with Minisport.