We understand that unexpected circumstances may arise, and we have a policy in place to address absences. If your child is unable to attend a class due to sickness, we kindly request that you provide a doctor's note as proof of absence. Once the doctor's note is presented, we will apply credit for the missed session(s) based on the price you paid for the session.

To submit a doctor's note as proof of absence, please follow these steps:

1. Create a support ticket here: https://support.minisport.hk/support/tickets/new

2. Select the 'Sick Leave Request' option.

3. You will receive an email with further instructions on how to proceed.

Please note that only absences due to sickness with a valid doctor's note will be eligible for credit. Unfortunately, any student missing a class for reasons other than sickness will not be eligible for credit. 

Additionally, please be aware that if a student informs us of their absence within 2 hours of the class start time, credit will not be provided even with a doctor's note.

We strive to provide a supportive and understanding environment for our students and their families. If you have any further questions or need assistance, please don't hesitate to reach out to our support team. We are here to help!